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Technical Cookie Information and Cookie Policy

Technical Cookie Information and Cookie Policy

What are cookies?

Cookies are small text files that are stored in your device's (e.g., computer, mobile phone, tablet) browser when you browse our website. When you visit our website, information may be stored or retrieved in your browser using corresponding cookies. This information may be about you, your preferences, and your device, aiming to provide you with the best possible browsing experience on our website, as well as personalized information about the services we offer. Our website uses strictly necessary cookies that are essential to ensure the proper functioning of the website and are automatically installed on your device the first time you visit our website. Additionally, analytical, advertising, and functional cookies help us collect and analyze website traffic statistics, maintain or enhance website functionality, improve security, and more. This information usually does not directly identify you, but it can enable more personalized website features to be provided. For more information about the cookies we use, please refer to our Cookie Policy.

Why do we use cookies?

To ensure that our website functions as it should;
To increase the speed and security of the website;
To continuously improve the website to make it more appealing to you;
To engage in more effective marketing.

Cookies are categorized into groups based on functionality:

These cookies are necessary for the website to function, and disabling them in our systems is not possible. They are usually set only in response to actions you take, which are equivalent to service requests, such as setting privacy preferences, logging in, or filling out forms. You can set your browser to block these cookies or alert you about them, but in such cases, some parts of the website may not work.

These cookies allow us to count website visits and traffic sources, enabling us to evaluate and improve website performance. They help us determine which website pages are the most and least popular and track how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our website.

These cookies are set by advertising partners on our website. These companies may use them to create a profile of your interests and show you relevant ads on other websites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not receive personalized ads on other websites.

Functional cookies allow the website to remember your choices and provide enhanced and more personalized features tailored to your needs. Functional cookies also remember changes you have made, such as customizing certain aspects of the website, and in some cases, when you watch a video or leave a comment on our website. Functional cookies do not track your actions on other websites. If you do not allow these cookies, some or all of these features may not work properly.

What cookies does Šiaulių bankas use and for what purposes?

Cookies can be first-party and third-party:

First-party cookies

These are our own cookies implemented on our website that you are visiting.

Third-party cookies

These cookies are provided by third parties (e.g., Google, Facebook, Adform).

You can familiarize yourself with the cookies we use in the tables below - here you will find not only a general description of specific cookies but also the purpose and storage periods for each cookie:

Used first-party cookies

Cookie Name	Purpose	Duration	Type	Cookie Domain
PHPSESSID	Session cookie that is used to identify a user's session on a website.	Session	Strictly necessary	sb.lt
TS01xxxxxxxx	Used to maintain the user session and for the proper functioning of the portal.	Session	Strictly necessary	sb.lt

Used third-party cookies

Google Analytics

Pagal „Google“ funkcionalumus esame aktyvavę IP anonimiškumą, tad ES valstybėse narėse bei kitose EEE šalyse Jūsų IP adresą „Google“ sutrumpins iš anksto. Pilnas IP adresas bus perduodamas ir laikomas „Google“ serveryje JAV tik esant išimtinėms aplinkybėms.

Cookie Name	Purpose	Duration	Type	Cookie Domain
_gclxxxx	Google conversion tracking cookie for capturing potential bank customers.	89 days	Performance	sb.lt
__utmt	Used to throttle the request rate for the Google Analytics service to avoid overloading.	10 min.	Performance	sb.lt
__utmb	Used to determine new sessions/visits. The cookie is updated every time data is sent to Google Analytics.	30 min.	Performance	sb.lt
__utmc	This cookie operates in conjunction with the __utmb cookie to determine whether the user was in a new session/visit - whether the user has visited the site for the first time or is continuing browsing from a previous visit.	Session	Performance	sb.lt
_gid	Used to distinguish users.	1 day	Performance	sb.lt
_ga_xxxxxxx	Used to maintain session state so that the user's first visit is associated with the user's second visit to the site the next time.	2 years	Performance	sb.lt
__utmz	Stores the traffic source or campaign that explains how the user reached a website.	6 months	Performance	sb.lt
_utmv#########	Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable.	2 years	Performance	sb.lt
_ga	This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.	2 years	Targeting	sb.lt
__utma	Used to distinguish between users and sessions to determine whether the user is in a new session/visit - whether the user is visiting the site for the first time or continuing browsing from a previous visit.	2 years	Targeting	sb.lt

Facebook

Cookie Name	Purpose	Duration	Type	Cookie Domain
(cookie is without name)	Cookie is without name. Collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.	Session	Targeting	facebook.com
_fbp	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	Session	Targeting	sb.lt

HotJar

Cookie Name	Purpose	Duration	Type	Cookie Domain
_hjSession_xxxxxx	A cookie that stores data for the current session. Used to distinguish between users and sessions to determine whether the user is in a new session/visit - whether the user is visiting the site for the first time or continuing browsing from a previous visit.	365 days	Performance	sb.lt
_hjAbsoluteSessionInProgress	The cookie is used to detect the user's first page viewing session.	30 min.	Performance	sb.lt
_hjTLDTest	When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.	Session	Performance	sb.lt
_hjIncludedInPageviewSample	This cookie checks whether a new visitor can be included in the analytical statistics.	2 min.	Performance	sb.lt, script.hotjar.com
_hjFirstSeen	Identifies a new user's first session on a website.	30 min.	Performance	sb.lt
_hjIncludedInSessionSample_1486766	This cookie checks whether a new visitor can be included in the analytical statistics.	2 min.	Performance	sb.lt
_hjSessionUser_xxxxxx	A cookie is set when the user first accesses the page. It is used to store the unique Hotjar user ID of that site in the browser. This ensures that behavior on subsequent visits to the same site will be attributed to the same user ID.	365 days	Performance	sb.lt

Youtube

Cookie Name	Purpose	Duration	Type	Cookie Domain
CONSENT	Saves the user's state regarding the selection of cookies on the YouTube platform.	2 years	Functional	youtube-nocookie.com, youtube.com
VISITOR_INFO1_LIVE	This cookie is used to monitor video analytics and select advertising that is offered to the user.	180 days	Targeting	youtube.com
YSC	Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge.	Session	Targeting	youtube.com

Telia

Cookie Name	Purpose	Duration	Type	Cookie Domain
f5avraaaaaaaaaaaaaaaa_session_	This cookie is associated with F5's BIG-IP product set and is an integral part of load balancing. It is used to store the user's session in order to identify it in the application's traffic and protect against DDoS host attacks.	Session	Strictly necessary	sb.lt

MS Bookings

Cookie Name	Purpose	Duration	Type	Cookie Domain
OutlookSession	The cookie is intended to maintain the session in order to fulfill the user's reservation in the calendar for a visit to the bank.	Session	Strictly necessary	outlook.office365.com
ClientId	Skirta vartotojo informacijai išsaugoti, pagal kurią būtų galima įvykdyti ir valdyti vartotojo rezervaciją kalendoriuje dėl vizito banke.	365 days	Strictly necessary	outlook.office365.com
OIDC	Used by the MS Bookings platform. Extends the OAuth 2.0 authorization protocol to be used as an additional authentication protocol to authenticate a customer or bank in relation to MS Bookings services.	182 days	Strictly necessary	outlook.office365.com

NASDAQ

Cookie Name	Purpose	Duration	Type	Cookie Domain
incap_ses_*	Cookie to protect against DDoS attacks targeting NASDAQ systems.	Session	Strictly necessary	nasdaqbaltic.com
visid_incap_XXXXXX	The cookie is used for protection against DDoS attacks targeted at NASDAQ systems, designed to associate specific sessions with individual visitors (a visitor representing a specific computer) to identify clients who have visited before.	1 years	Strictly necessary	nasdaqbaltic.com

Omnisend

Cookie Name	Purpose	Duration	Type	Cookie Domain
omnisendSessionID	Used to identify a session of an anonymous contact or a contact.	30 min.	Functional	sb.lt
soundestID	Used to identify an anonymous contact.	Session	Functional	sb.lt

OneTrust

Cookie Name	Purpose	Duration	Type	Cookie Domain
OptanonAlertBoxClosed	This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user.	364 days	Strictly necessary	sb.lt
OptanonConsent	This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given.	364 days	Strictly necessary	sb.lt

How to manage cookies

ou can choose to refuse the use of cookies, except for strictly necessary cookies, at any time. You can do this through our website's cookie management panel, which is displayed when you visit for the first time, and you can access it independently through the link provided at the bottom of the page "Cookie management panel.".

By clicking on the different category headings, you will learn more and be able to change the default settings for cookie groups and categories.

Data Protection Officer

If you have any questions, comments, or complaints about how we collect, use, and store information about you, our Data Protection Officer is ready to assist you. If you need assistance from the Bank's Data Protection Officer, please contact them via email at duomenuapsauga@sb.lt