Important Documents

The Rules for Granting Shares
Remuneration policy

General Documents

General service rules


Personal data protection rules
Principle Know Your Customer

Documents for Provision of Credit Services

General corporate client crediting conditions
General crediting conditions for natural persons
General terms and conditions of guarantee issuance

Documents for Provision of Daily Services

Payment service rules
Vocabulary of definitions of the services related to payment account
General payment card usage conditions
Conditions for business service plan usage
Terms and conditions for service plan usage
General E-invoicing conditions
Conditions for Standing Credit Transfers

Documents for Provision of Investment Services

Investment Service Providing Terms
General conditions of derivatives transactions